I have a book with a DVD from RhythmOne. Is it possible to receive the video and audio recordings as a download?
We are happy to provide our customers with the video and audio files as a digital download. Please provide proof of ownership of the book (invoice, screenshot, etc.). After that, you will receive a code via email with which you can download the files.
I have purchased a digital product. How do I access the download?
After receipt of payment, you will receive an email with the subject: "The virtual product that you bought is available for download" If you have not received the email, please check your spam folder. Otherwise, you can also access your download via your customer account under "Order history and details".
We would like to buy your books as a school, but we do not have a PayPal account. Is there another way to order from you?
As a school, you have the option to order from us on invoice. To do this, please write an email to office@rhythm-one.com with detailed information about the delivery and billing address, the desired item, and the quantity.
We are a bookstore. Do we receive a discount from you and how much are the shipping costs?
As a bookstore, we of course offer you the customary trade discount. Shipping within Germany and Austria is free of charge.
We are a bookstore based in Germany. Do you have a German distributor?
Yes, we have a German distributor.